Download a copy of your data

Your school's records belong to your school. On Settings > Your data the school owner can download a complete copy at any time: a password-protected ZIP file with one file per table.

Before you start

• Only the school owner can download the data. Other roles see Only the school owner can download the data.
• Keep a safe place ready for the file and its password, for example an encrypted USB drive kept in the office safe.

Steps

1. Open the page. Go to Settings > Customize and click Your data.
2. Start the export. Click Prepare export.
3. Save the password. Qalamora shows Password for this export. Click Copy and store it somewhere safe. It is shown only once and cannot be recovered.
4. Wait a few minutes. The export shows Waiting, then Being prepared, then Ready.
5. Download it. Click Download. The file stays available for a few days; the last day is shown beside it.

Limits

You can prepare up to three exports a day, and only one at a time. If you reach the limit, try again later.

اہم

The ZIP holds your students' and parents' personal details. Do not email it or leave it in a shared folder. Anyone with the file and the password can read it.

مشورہ

Download a copy at the end of each term and before the new session starts, and keep the last few copies.

Related

• How your school's data is protected
• Customize your school
• Backups and updates on the desktop edition