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Enquiries, visitors, phone calls, postal records and complaints.

  1. Admission enquiries and follow-ups Record every parent who asks about admission, plan follow-up calls, see who is due today and turn an enquiry into an admission without retyping.
  2. Keep the visitor book Sign visitors in at the school gate with purpose and person to meet, mark them out when they leave and print the daily visitor register.
  3. Log incoming and outgoing phone calls Keep a phone call log at the school front desk with caller, purpose and a follow-up date, and search past calls by name, number or purpose.
  4. Postal register for letters and parcels Record letters and parcels the school receives and dispatches with sender or receiver, reference number, date and subject, and search them later.
  5. Complaints register Register complaints from parents, staff or students, assign each to a person, track it from open to resolved and record the action taken.